Sauls Motor

The first day I walked in there, all I can remember seeing was unprofessional staff, a nasty place, unorganized environment, and staff is run by a family but they're all ignorant. They say that theyll help you finance a vehicle easily but as soon as one little thing they think goes wrong with the car, they will come to get it and then throw repo fees and other hidden fees at you. They lie to your face and since the staff is the owners its always their word over yours even if they are wrong (most of the times). DO NOT go here. Im warning u all from experience RECENTLY. No one will take time to tell u this if it wasnt true. These reviews are posted for a REASON.

Theyll tell you one thing and then when you call back to follow up about it, its something completely different. They will lie to your face and pressure people about making their payments. They are just after your money, rude, disrespectful, and are obviously not legit. Dont be fooled. Go to a real car lot thats more professional. From personal experience, i definitely would not recomend them. Its not just out of repo anger, these people are a family business but a very dishonest family.

I brought two vehicles from saul motor i never had no problem with my vehicle i driving my f150 right now difference strokes for differences people's saul motor been very good to me i never smell that place yes they have cats but their don't mess with nobody

I found out my Lincoln had a salvage title after i switched insurance company, but the car did not give me any real problems. Mrs. Kathy was always nice and friendly to me. When i fell into a bind i would let her know, and made sure i was there the next week to pay her. I paid my car off, and i still have it. I will go back to buy me a newer Lincoln in the near future.

I brought a infinitti 2003 trd orange and they stole the car and my money so that is not a place to go to. I gpt me a lawyer tho.. the one in smithfield and tbey didnt tell me the had had a savage title till after.

On 9/26/15 I bought a 2004 Nissan Murano from Saul Auto associate, Omar and mechanic Brantley. While waiting to purchase the vehicle I asked the mechanic about the car and he said it was in good condition, low maintenance with all the fluids topped off and had that it had been recently serviced. Since we needed a second vehicle to be able to get our child to the caregivers along with ourselves to work I paid $500 down with the option to pay another $500 by 10/10/15, which was paid 10/7/10. So the total deposit was $1000. At that time I made Omar and Brantley aware that this vehicle was being purchased to be an asset to help our family get stable. Brantley also repeating stated “if you have any problems or need anything give me a call.” So the day of 25Oct2015 I was driving the vehicle when it began to run hot and shut down in the middle of Capital Boulevard with myself, my 5 month old and my boyfriend in the car. I was able to get the car to roll into the driveway of a gas station where it was smoking and would not crank. At that time we began to assess the vehicle and realized it was not something we could fix. I called AAA who towed the vehicle to Pep Boys. Pep Boys notified us that day that it was the engine. They did not even pull the vehicle into the garage bc they knew it needed to go back to the dealer. The dealer was closed on Sunday so the vehicle could not be towed then so the next day I placed a call to Saul’s and was told to tow the car there and they would take a look and help me out. At the time they stated that it was likely not the engine “a lot of times those companies like Pep Boys do not know if it’s the engine or not. It could be something else.” The car was towed to Saul’s by Hollywood Towing on Monday, 26 October which would have made the 30 days. I placed a call on Monday evening asking if they would take a look at the car and they responded saying no one had time it was late in the evening but they would take a look on Tuesday. On Tuesday I spoke to a mechanic and he stated it was likely the engine and the car was low on oil. I asked him at that time what the car being low on oil had to do with the car over heating which I received no response. He said at that time that I could buy an engine from them for $3000 plus labor and that Doug could help me purchase that. I asked how I could be responsible for engine along with repairs when I did not have the car 30 days. No answer was given so I told him at that point my step father, Jerry Gulley would follow up with him the next day which was October 28, Wednesday, on that day Jerry went down to Saul’s and saw the car had not been pulled into the garage or adequately assessed. The mechanic stated that he had not run a compression test to verify if the engine was truly damaged or what caused the vehicle to overheat but with “experience a s a world class mechanic” he knew the engine was damaged. At the time Jerry asked him to run the test and also how they (Saul’s) would help in this situation seeing as we only had the car a few weeks. Again, they mentioned the purchase of an engine or another vehicle. Jerry responded to them that they should follow up with him 29October after they ran the test. So, October 29, 2015 came and went with no call from Saul’s Automotive. I called them October 30, 2015 to ask about the status of the vehicle at that time the mechanic Brantley stated that he had run the compression test and head gaskets on the engine were blown. He also stated that I should follow up with Omar as it related to pricing of a new engine or the purchase of another vehicle. I relayed Brantley that the reason or the car was to be an asset and that at this point it had become a liability and at this point my stepdad would follow up because I did not know a lot about cars or engines. Now we are at a standstill with one car once again which the point of the purchase was to have 2 vehicles. I feel that Saul’s knew the engine was bad and took advantage of the situation now when I call they do not answer or they pass the call around to multiple individuals including but not limited to Kathy, Rick, Doug, and Brantley. I had used and recommended their services before but will NEVER recommend them again.

THIS COMPANY IS AS FAKE AS THEY CAN GET. DO NOT TRUST THEM! THEY WILL SELL YOU JUNK AND STEAL YOUR MONEY. THEY ARE RUDE AND LIARS. IF YOU GET IN A BIND THEY WILL NOT HELP YOU. THEY WILL TAKE YOUR CAR THE FIRST CHANCE THEY GET. THEY ARE COLD HEARTED LIARS. THIS IS A DIRTY BUSINESS. MS KATHY IS A RUDE HEARTLESS INDIVIDUAL. HER SMILE IS THE FAKEST I HAVE SEEN. SO SAVE YOUR MONEY FOR A COMPANY THAT IS LOOKING TO KEEP CUSTOMERS AND SELL YOU SOMETHING THEY BELIEVE IN. NOT JUST A COMPANY LOOKING TO STEAL YOUR MONEY. THEY DONT CARE ABOUT THEIR CUSTOMERS BUT THERE ARE CAR LOTS THAT DO.

Sauls motors is a shady car lot . they are your best friend ,up until you sign your money away to them .the same day i bought my car it made a winding noise i brought it to there atention. They say its just. Because it had a tune up. Took it to them the fowling monday as instructed to do so. They changed a coil in it and sent me on my way . 1 week later my alternator goes out .they did nothing to help me get it fixed .i asked could i be reimbursed for at least half my money ,or have it deducted from my payments . Nothing !!!!!!. 400 dollars is how much it cost to get it fixed .i went to them with this numerous times and the lady mrs kathy was very rude in particular . as if i did somthing wrong (im a customer for christ sakes ) .

BEWARE! BEWARE! BEWARE! Do not support this business. We are in the process of taking them to court. They are scammers, liars and thieves.

This has been the worst experience I have ever had with a company. The car I purchased was salvaged and immediately took a ***. There are plenty of honest car lots in Johnston county but this is NOT one of them. Even if you are desperate due to credit DO NOT GO THERE!! UNLESS YOU LIKE TO GIVE YOUR MONEY AWAY. I learned from my mistake. Now I have only had the car 3 weeks and it is sitting in my driveway with blown head gaskets! BEWARE!!!!

I be glad to pay there junk off 5000 dollars for a car that couldn't run but a month I think they rig there cars up to get them off the lot but if I had seen these bad complaints they never would have trap my black ***

MY VISIT TO SAULS WAS JUST AWFUL. I AM A AFRICAN AMERICAN THAT WAS TREATED LIKE TRASH WHEN WALKING IN THE DOOR. PLUS THE PLACE STINKS OF CAT URINE AND CAT SPRAY. IT WAS OVER ALL NASTY. IF THEY CANT TAKE CARE OF THEIR BUILDING WHAT MAKES ANYONE THINK THEY TAKE CARE OF THE CARS! LET ALONE THE CUSTOMERS. I DO NOT RECOMMEND ANYONE TO GO HERE. MY BROTHER TOLD ME NOT TOO BUT I DIDNT LISTEN. PLEASE SHARE THIS WITH EVERYONE YOU KNOW.

hello i work at sauls motors.my name is johnny and im here everday and our place is clean as can be for a dealership.if you wer here and things did not go your way im sorry.if there is anything i can do to change your opion of us please let me know.we run a great buisness and treat all of our customers the same.we will go out of our way to make you happy as we can.please contact me if i can help you in any way.call and ask for johnny /rick/ben again we will help you in any way.